By - Markus Zehnle

IGEL ThinClient (UD2/UD3) reboots after monitor standby or monitor cable (HDMI/DisplayPort/VDI) is unplugged (Imprivata)

At a customer site I stumbled upon a strange issue with the IGEL ThinClients, whether UD2 or UD3. As soon as the monitor goes into standby or the monitor cable was pulled the ThinClient performs a reboot. Unfortunately it’s not a graceful reboot it’s kind of a reset. (more later) The affected devices were all running Imprivata pieagent which lead