By - Markus Zehnle

Automatically clear the Imprivata data partition on IGEL ThinClient from a windows computer

Currently I stumbled upon a request to clear the Imprivata data partition on hundreds of IGEL ThinClients. Normally you fire up Igel Universal Management Suite (UMS) and create a new profile with the following setting enabled: After applying this policy you have the choice to apply it now or on next reboot. If you select now the user gets a

By - Markus Zehnle

IGEL ThinClient (UD2/UD3) reboots after monitor standby or monitor cable (HDMI/DisplayPort/VDI) is unplugged (Imprivata)

At a customer site I stumbled upon a strange issue with the IGEL ThinClients, whether UD2 or UD3. As soon as the monitor goes into standby or the monitor cable was pulled the ThinClient performs a reboot. Unfortunately it’s not a graceful reboot it’s kind of a reset. (more later) The affected devices were all running Imprivata pieagent which lead